Privacy Policy

I. Information We Collect

Information you give us

When you submit an order request or contact us, we collect only what is needed to answer you and fulfil an order:

• Name
• Email address
• Organisation name, if you choose to provide it
• The compounds and quantities you are requesting, and any notes you include
• A shipping address, if you choose to provide one with your request

We do not operate user accounts, and there is no password or stored profile associated with this website.

Information collected automatically

Standard technical information may be recorded when you visit, including IP address, browser type and version, device or operating system, and pages visited. This is used for security and basic operational purposes.

Cookies

This website is a static site and does not set advertising or cross-site tracking cookies. If analytics or other optional technologies are introduced in future, this policy will be updated and consent obtained where required.

II. How Information Is Used

• Responding to requests. To review your order request, confirm availability and documentation, and reply with pricing and lead time.
• Fulfilling orders. To arrange dispatch, provide batch documentation on request, and support you after delivery.
• Compliance and record-keeping. To maintain records of supply as required for legal, accounting, and operational purposes.
• Site operation. To maintain security and diagnose technical problems.

We do not send marketing email unless you have asked us to. We do not sell personal data to third parties.

III. Sharing of Information

Service providers

We may share limited information with providers that help us operate — for example, a form or email service that delivers your request to us, and carriers that deliver shipments. These parties receive only what is necessary to perform their function.

Legal requirements

We may disclose information where necessary to comply with applicable laws, regulations, court orders, or lawful governmental requests.

Business transfers

If Reta Research LLC undergoes a merger, acquisition, or sale of assets, customer information may be transferred to the acquiring entity as part of that transition.

IV. Security

We implement commercially reasonable safeguards designed to protect personal information from unauthorised access or disclosure, including encryption of data in transit (HTTPS) and restricting access to correspondence to authorised personnel. No electronic system or internet transmission can be guaranteed completely secure, and we do not claim otherwise.

V. Data Retention

Order correspondence and supply records are retained for as long as necessary to meet legal, accounting, and operational obligations. Enquiries that do not result in an order are retained only as long as needed to handle them, and are then deleted.

VI. Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you. Certain records may be retained where required for legal, accounting, or operational purposes. Requests may be sent to retaresearchllc@gmail.com. We may need to verify your identity before acting on a request.

VII. California Consumer Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act:

• Right to know — the categories of personal data collected, used, or disclosed in the previous 12 months.
• Right to delete — subject to legal exceptions.
• Right to opt out of sale — Reta Research LLC does not sell personal data, so there is nothing to opt out of.
• Right to non-discrimination — you will not receive different treatment for exercising your privacy rights.

VIII. Children's Privacy

This website and our services are intended only for individuals at least 18 years of age. We do not knowingly collect personal information from children. If we become aware that information from a minor has been submitted, we will delete it.

IX. International Access

Reta Research LLC conducts business within the United States only, and orders are restricted to U.S. customers. Individuals accessing this website from outside the United States should understand that information submitted may be processed under U.S. privacy laws.

X. Updates to This Policy

We may modify this Privacy Policy as necessary. Updates will be posted on this page with a revised effective date. Continued use of the website following an update indicates acceptance of the revised policy.

XI. Contact

Privacy questions and requests may be sent to retaresearchllc@gmail.com.